WordPress Support
WordPress support is on-demand help for a live site: broken pages, plugin conflicts, failing forms, error messages and small changes. It is included in every WordPress care plan from ₹3,999 a month. For fixes without maintenance, a bug fix retainer reserves developer hours from ₹5,999 a month.
Prices shown are starting points. The final cost depends on the size and scope of your project, and we confirm it in writing before any work begins.
Most WordPress problems arrive at a bad moment. A form stops sending, a page shows the white screen of death after an update, the checkout loads but the button does nothing, or the host suspends the site. Searching forums at that point costs more than the fix.
Support here means a direct line to the person who looks after your site. You describe the problem, it is reproduced and fixed, and you are told what the cause was so it does not repeat. Site-down issues are picked up first. Everything else is handled within one working day.
Support works best with maintenance behind it. A site that is updated and backed up on a schedule breaks less often, and when it does we can roll back to a known good copy instead of guessing.
What's included
- Fixes for broken pages, errors, forms and layout problems
- Plugin and theme conflict resolution
- White screen, 500 error and login problems
- Small content and design changes
- Help after a host change, PHP upgrade or failed update
- One direct channel, not a ticket queue
- Cause explained after every fix
- Hacked site cleanup, handled as a separate emergency job if needed
What you actually get
A direct line
You message the person who knows your site. No new agent each time and no re-explaining the problem.
Fixes with a reason
Every fix comes with the cause in plain English, so the same problem does not return.
Rollback safety
With a care plan behind it, a bad update can be reversed to a recent backup instead of repaired live.
How it runs
- 01
Report
Tell us what is wrong and send a link or screenshot.
- 02
Reproduce
We reproduce the problem on a copy of the site where possible, so the live site is not experimented on.
- 03
Fix
The fix is applied and checked on the pages that matter.
- 04
Explain
You get the cause and what we changed, in plain words.
Questions people actually ask
How much does WordPress support cost?
Support is included in every WordPress care plan, which starts at ₹3,999 a month. If you only want fixes without maintenance, a bug fix retainer reserves developer hours from ₹5,999 a month, with unused hours rolling over one month.
How fast do you respond?
Site-down issues are picked up by monitoring and worked on immediately. Other requests are handled within one working day. You get a direct channel, not a ticket queue.
Can you fix a WordPress site that shows a white screen or critical error?
Yes. Most come from a plugin or theme conflict, a PHP version change or a failed update. We find the cause from the error log, restore the site and tell you what triggered it.
Do you offer WordPress support without a monthly plan?
Yes, through the bug fix retainer, which reserves a block of hours each month for fixes and small changes. One-off emergencies such as a hacked site are quoted as separate jobs.
Is there 24/7 WordPress support?
Uptime monitoring runs around the clock and alerts us when a site goes down, and site-down issues are worked on immediately. Routine requests are handled within one working day.
Will you work with my existing host and developer?
Yes. We work with your current host, and we can take over from an existing developer after a short audit of what is installed and where the backups are.
What if the problem is my hosting, not WordPress?
We tell you plainly and show the evidence, such as server errors or resource limits, so you can take it to the host or decide to move. Hosting migration is a separate one-time service.